Returns & Exchanges

Due to the perishable nature of our beverages, we cannot accept physical returns of opened or unopened products to ensure food safety. If you are unsatisfied with your order or your shipment arrived damaged, please reach out to our team within 30 days of purchase for a replacement or refund.

Return Process

• 1.
  Check Your Order

  Inspect your shipment upon arrival for any signs of leakage, denting, or missing items from your poppi pack.

• 2.
  Gather Documentation

  Snap a quick photo of any damaged cans or the shipping label and have your order number ready for our support team.

• 3.
  Contact Support

  Email our soda squad at [email protected] with your details to initiate a claim for a credit or replacement.

• 4.
  Recycle Your Cans

  Once your claim is processed, there is no need to ship anything back; simply toss your empty aluminum cans in the recycling bin.